Medical Receptionist

Location: Little Rock, Arkansas
Date Posted: 10-02-2018
We are searching for an enthusiastic and personable individual to fill a position at a busy clinic located in Little Rock, AR. The position will be full-time, early clinic hours, 6:30 AM – 3:30 PM.
Position Overview:
The Medical Receptionist will be responsible for handling daily front office reception and administration duties as required in a prompt and professional manner. They should be friendly, have exceptional communication skills and a professional appearance.
Duties and Responsibilities:
  • Answering phones quickly and courteously using approved telephone techniques and etiquette.
  • Demonstrating receptionist experience or ability to manage incoming phones for a large clinic environment.
  • Registering patients by obtaining patient demographics and other information, scheduling appointments by following physician preferences using the EMR.
  • Explaining insurance contracts and payment policies to patients.
  • Greeting and checking-in patients using the physician EMR.
  • Obtaining patient demographic and insurance information and entering the information into the practice EMR.
  • Collecting patient co-pays, deductibles, and payments for services strictly following the practice’s payment policies.
  • Performing clerical duties; photocopying, scanning, filing, typing, forms, mailing, faxing, etc.
  • Performing patient callbacks as requested by manager and/or physician.
  • Conducting reminder calls to patients regarding follow-up office visits and scheduled appointments.
  • High school diploma or equivalent required.
  • Knowledge of basic computer skills, word processing and spreadsheet programs, computer-based e-mail systems, and Electronic Medical Record systems (EMR) required.
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