Medical Office Receptionist

Location: Little Rock, AR
Date Posted: 10-02-2018
We are looking for a personable, highly-motivated individual with a friendly and professional demeanor to fill a position with a family practice clinic located in Little Rock, AR. Full-time position, Monday – Friday, 8:00 AM – 5:00 PM with excellent medical/dental/vision benefits, 401K, and LTD.
Position Overview:
The Medical Office Receptionist position will focus on customer service and administration. They will be responsible for answering incoming phone calls to the clinic and completing basic office administrative duties.
Duties and Responsibilities:
  • Welcoming patients and visitors in-person or on the phone and answering or referring inquiries to the appropriate individual.
  • Performing patient check-in, verifying patient medical benefits, and keeping patient appointments on schedule by notifying provider of patient’s arrival, reviewing patient schedule and reminding provider of service delays.
  • Maintaining patient accounts by obtaining, recording, and updating personal and financial information.
  • Completing the patient check-out process by accepting co-pays and scheduling follow-up visits.
  • Protecting patient rights by maintaining HIPPA confidentiality of personal and financial information.
  • Contributing to team efforts by accomplishing related results as needed.
  • Strong communication skills.
  • Ability to multi-task and coordinate with appropriate healthcare professionals.
  • Previous medical office experience preferred.
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