Licensed Customer Service Rep

Location: Little Rock, AR
Date Posted: 12-21-2018
or
We are looking for a motivated and licensed individual to fill a Customer Service Rep position with a high-volume insurance agency located in Little Rock, AR. Pay will be $16 - 18/hr DOE!
 
Position Overview:
 
The Customer Service Rep will be responsible for assisting with client sales and service. They will assist with client questions, generate quotes as requested, and other duties as assigned. The CSR will also be responsible for resolving processing problems and questions for agents, underwriters, insureds, and other individuals as required. 
 
Duties and Responsibilities:
  • Communicate with customers and navigate their insurance needs. 
  • Provide professional support to agents. 
  • Troubleshoot customer issues and resolve them quickly and efficiently. 
  • Be knowledgeable about the products and have the ability to provide excellent customer service. 
  • Prospecting and networking to build business
  • Develops leads, schedule appointments, and provide customer service to clients.
  • Provides front-line underwriting and rating for new accounts.
  • Maintains knowledge of new products and initiatives.
  • Develops agency relationships with existing clients.
  • Performs other duties as assigned.
 
Requirements:
  • Active Arkansas Property & Casualty license and Health license required. 
  • 5+ years sales experience, preferably in the insurance industry.
  • Excellent oral and verbal communication skills. 
  • Basic computer skills required. 
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