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Admin Support Specialist - Medical Records
Little Rock, AR · AdministrativePremier Arkansas law firm looking for high energy Administrative Medical Records specialist to handle the day-to-day work for client cases in a fast-paced, high-volume environment in both their Conway and Little Rock offices!
Job Responsibilities:
Job Responsibilities:
- Oversee a list of clients to contact daily regarding documentation that needs to be completed
- Obtain medical records from physician's as needed for each case
- Ensure all medical records are updated and complete
- Handle on average 80 out bound and inbound calls
- Outbound dialing will consist of follow up to customers' accounts, account verification, completion of necessary paperwork and detailed research
- Inbound calls will consist of answering questions from clients related to their case
- Provide preliminary legal and administrative support to attorneys and staff
Job Requirements:
- High School Diploma
- At least 2 years of customer service experience
- Medical terminology a must
- Ability to work in a fast-paced environment
- Excellent computer and typing skills
- Ability to maintain knowledge of law firm policies and procedures
- The urgency to provide exceptional customer service