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Clinic Scheduler

Benton, Arkansas · Healthcare
Top Arkansas pediatric full-service therapy clinic seeking an experienced Clinic Scheduler to join their team. Excellent opportunity for someone who is a team player and able to triage the urgency of the appointment requests and handle a busy and ever-changing schedule.
 
Job Duties:
  • Answering phone calls and e-mails
  • Making phone calls to remind parent/caregivers of a patient's upcoming appointments
  • Scheduling appointments for therapy sessions and evaluations, or re-evaluations
  • Liaise and coordinate with therapists and parents/caregivers about any schedule changes
  • Resolve scheduling conflicts as they occur
  • Keeping an eye out for clients who have frequent late cancels or no-calls/no-shows
  • Providing instructions to parents/caregivers to ensure that they are informed on where and when to be for a therapy appointment
Required skill set:
  • High School Diploma or equivalent
  • Previous scheduling experience in a clinic or medical setting
  • Excellent communication skills, (written and oral), particularly phone skills
  • A strong desire to be helpful and courteous
  • Patience and ability to manage stress
  • Problem-solving skills
  • Microsoft Office Suite experience
  • Ability to multitask
This full-time position offers:
  • $16.00 - $17.00 per hour
  • Health Insurance- company pays 75%
  • Life insurance plans available
  • Paid Time Off and Paid Holidays (6)
  • Fantastic opportunities for growth and professional development
  • Easy to use electronic health records system for quick documentation
  • Biweekly pay schedule & convenient direct deposit

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