Our client is growing and looking for an experienced professional to fill a key role in the agency specializing in employee benefits. As a Senior Account Manager, you'll play a vital part in driving success and delivering exceptional service to clients.

Responsibilities:

• Lead and support a team of Account Managers and clerical staff

• Build and maintain strong relationships with clients, insurance carriers, and vendors

• Oversee employee benefits administration, including eligibility, claims, and renewals

• Provide expert guidance on benefits and claims issues

• Collaborate with Account Executives on renewals, quoting, and sales support

• Develop and maintain accurate records and reports

• Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines

Key Tasks:

• Review and process employee insurance benefit forms

• Communicate with clients, agents, and carriers to resolve issues and provide updates

• Create and manage client censuses, renewals, and benefits documentation

• Ensure compliance with industry standards and regulations

• Provide exceptional customer service and support

What We Look For:

• Detail-oriented and organized, with excellent time management skills

• Strong critical thinking and problem-solving abilities

• Excellent communication and interpersonal skills

• Proficiency in MS Word, Outlook, Excel, and other relevant software

• Experience with employee benefits administration and industry-specific systems (e.g., Employee Navigator, Perfect Quote)

Requirements:

• 5+ years of experience in the insurance industry (carrier or agency)

• Supervisory experience preferred

• AR Health/Life Insurance License required

• Bachelor's degree preferred, but not required

What We Offer:

• Competitive salary based on experience

• Opportunities for growth and professional development

• Collaborative and supportive team environment

If you're a motivated and experienced professional looking for a new challenge, we'd love to hear from you!