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Client Care Coordinator

Benton, AR

Locally owned pediatric care facility seeking a highly organized and professional Client Care Coordinator to serve as the first point of contact for patients, parents and providers. This fast-paced role is essential to creating a positive client experience while managing scheduling, intake, insurance verification, records, billing support, and daily office operations.

Key Responsibilities

  • Manage intake process for new clients
  • Coordinate scheduling and provider caseloads
  • Maintain waitlists and communicate with clients regularly
  • Verify insurance benefits and authorizations
  • Process payments, invoicing, and account balances
  • Maintain medical records and process record requests (HIPAA compliant)
  • Order supplies and assist with office upkeep
  • Support clinic operations and provider productivity
  • Perform general administrative duties as assigned

Qualifications

  • Minimum 1 year previous medical front office experience
  • Strong data entry and typing skills
  • Proficiency in Microsoft Excel, Word, Outlook, etc.
  • Excellent communication and customer service skills
  • Organized with strong multitasking abilities
  • Self-starter with problem-solving skills
  • High integrity, professionalism, and dependability
  • Reliable transportation required

Compensation

  • $16.00 to $18.00 DEO
  • 401(k) with 4% company match
  • Paid time off & paid holidays
  • 75% company-paid medical insurance
  • Dental, vision, life insurance options
  • FSA/HSA options
  • Positive team culture and great work environment

Schedule:

Monday–Thursday: 8:00 AM–5:00 PM
Friday: 8:00 AM–4:00 PM

If you thrive in a busy environment, enjoy helping others, take initiative, and value teamwork and accountability we want to meet you!

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