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In this role, you’ll serve as the go-to expert on key programs and processes. You’ll partner with project teams, internal stakeholders, and end users to identify needs, build high-quality learning content, facilitate training (live and virtual), and create communications that drive understanding and adoption. If you enjoy making learning practical, measurable, and people-focused, this is a great opportunity to make a real impact.
What You’ll Do
- Design and facilitate effective training programs that educate customers and end users on programs, processes, and tools.
- Develop and maintain eLearning courses, digital learning resources, job aids, and communication materials that support program adoption and ongoing development.
- Conduct training needs assessments, identify knowledge or skill gaps, and map out clear training plans and schedules.
- Promote training opportunities and ensure the right people receive the right information at the right time.
- Continuously evaluate and improve training effectiveness by testing new approaches, gathering feedback, and refining content and delivery methods.
- Stay current as a subject matter expert on program updates and business processes, and clearly communicate changes to stakeholders.
- Present complex information in an accessible way to diverse audiences using a variety of training methods.
- Build strong relationships with trainees, clients, partners, and cross-functional team members to support successful program rollouts and growth.
- Support change readiness by creating strategic communications and education plans in partnership with project managers.
What We’re Looking For
- High school diploma or GED required; bachelor’s degree in business, communications, training, or a related field preferred.
- 2–3 years of experience as a training coordinator, trainer, facilitator, or in a similar role.
- Proven ability to inspire and influence behavioral change through training and communication.
- Hands-on experience coordinating multiple training events in a corporate or customer-facing environment.
- Strong presentation, public speaking, and written communication skills (training materials, process documents, memos, and forms).
- Intermediate proficiency with Microsoft Office (Excel, Word, PowerPoint, and Outlook).
- Familiarity with Salesforce, Adobe tools, and Learning Management Systems (LMS)/eLearning platforms (including uploading, organizing, and maintaining content).
- Excellent organization, time management, and critical thinking skills, with the ability to manage competing priorities and tight deadlines.
- Detail-oriented, self-motivated, and adaptable, with a strong achievement orientation and customer-focused mindset.
- Professional appearance and demeanor; bilingual skills are a plus.
Compensation & Why This Role Stands Out
Salary range: based on experience and qualifications. You’ll have the opportunity to shape how people learn and adopt important programs, work with a variety of stakeholders, and see the direct results of your training and communications efforts. This is an ideal role for someone who enjoys both the creative side of content development and the relational side of facilitating learning and driving change.
To apply: submit your resume highlighting your training, facilitation, and eLearning experience. We look forward to learning more about how you help people succeed.
#IND
Apply to Learning & Communications Specialist
Learning & Communications Specialist
Are you a natural teacher and communicator who loves turning complex processes into clear, engaging learning experiences? We’re looking for a Learning & Communications Specialist to design, deliver, and continuously improve training programs that help people successfully adopt new tools, processes, and initiatives.In this role, you’ll serve as the go-to expert on key programs and processes. You’ll partner with project teams, internal stakeholders, and end users to identify needs, build high-quality learning content, facilitate training (live and virtual), and create communications that drive understanding and adoption. If you enjoy making learning practical, measurable, and people-focused, this is a great opportunity to make a real impact.
What You’ll Do
- Design and facilitate effective training programs that educate customers and end users on programs, processes, and tools.
- Develop and maintain eLearning courses, digital learning resources, job aids, and communication materials that support program adoption and ongoing development.
- Conduct training needs assessments, identify knowledge or skill gaps, and map out clear training plans and schedules.
- Promote training opportunities and ensure the right people receive the right information at the right time.
- Continuously evaluate and improve training effectiveness by testing new approaches, gathering feedback, and refining content and delivery methods.
- Stay current as a subject matter expert on program updates and business processes, and clearly communicate changes to stakeholders.
- Present complex information in an accessible way to diverse audiences using a variety of training methods.
- Build strong relationships with trainees, clients, partners, and cross-functional team members to support successful program rollouts and growth.
- Support change readiness by creating strategic communications and education plans in partnership with project managers.
What We’re Looking For
- High school diploma or GED required; bachelor’s degree in business, communications, training, or a related field preferred.
- 2–3 years of experience as a training coordinator, trainer, facilitator, or in a similar role.
- Proven ability to inspire and influence behavioral change through training and communication.
- Hands-on experience coordinating multiple training events in a corporate or customer-facing environment.
- Strong presentation, public speaking, and written communication skills (training materials, process documents, memos, and forms).
- Intermediate proficiency with Microsoft Office (Excel, Word, PowerPoint, and Outlook).
- Familiarity with Salesforce, Adobe tools, and Learning Management Systems (LMS)/eLearning platforms (including uploading, organizing, and maintaining content).
- Excellent organization, time management, and critical thinking skills, with the ability to manage competing priorities and tight deadlines.
- Detail-oriented, self-motivated, and adaptable, with a strong achievement orientation and customer-focused mindset.
- Professional appearance and demeanor; bilingual skills are a plus.
Compensation & Why This Role Stands Out
Salary range: based on experience and qualifications. You’ll have the opportunity to shape how people learn and adopt important programs, work with a variety of stakeholders, and see the direct results of your training and communications efforts. This is an ideal role for someone who enjoys both the creative side of content development and the relational side of facilitating learning and driving change.
To apply: submit your resume highlighting your training, facilitation, and eLearning experience. We look forward to learning more about how you help people succeed.
#IND