Customer Service Rep

Location: Little Rock, AR
Date Posted: 12-06-2017
Customer Service Rep
Little Rock, AR  72211
Duties:
  • Utilize company's database and knowledge of company procedures to answer routine inquiries such as: claim number, adjuster name and extension/fax number
  • Index callers based on claim number and forward to appropriate adjuster
  • Covers receptions areas and follows procedures
  • Delivers time sensitive messages to Company personnel
  • Performs other activities as required
Qualifications:
  • High school diploma or equivalent required; college degree preferred
  • 1+ years of experience in a customer service environment required
  • Exceptional telephone communications and interpersonal skills
  • Strong typing skills required
  • Call center experience preferred
  • Insurance background preferred
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