Medical Scheduler/Switchboard Operator

Location: Little Rock, AR
Date Posted: 01-09-2018
Job Summary:
The Switchboard Operator operates the organization's telecommunication system to answer and route incoming calls as well as, schedule and re-schedule patient appointments and procedures.
 
Responsibilities:
  • Receives and relays internal and external calls and provides general information according to protocol.
  • Maintains desk directories, on-call list, reference guides and other associated reference materials.
  • Operates beeper and paging system to contact personnel and code team.
  • Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.
  • Schedule patient appointments for multiple physicians.
  • Perform routine front office procedures as needed.
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