Call Center Rep- Healthcare

Location: Little Rock, AR
Date Posted: 07-12-2018
Busy medical clinic has immediate need for a Medical Call Center Rep.  

Monday through Friday 
8:00am- 5:00pm
 
ESSENTIAL FUNCTIONS
  • Serves as central point of communication for community referring physicians and offices.
  • Receives incoming phone calls related to all aspects of scheduling and coordination of patients and resources. 
  • Assures all changes to the block and schedule are in accordance with policies and alerts appropriate leadership when out of compliance. Promotes adherence to leadership and board agreements in scheduling practices.
  • Collects and evaluates patient demographic, insurance, clinical and non-clinical information.
  • Analyzes clinical information and/or patient medical history to determine conflicts regarding scheduling surgeries, procedures and exams that would require consultation and resolution.
  • Obtains required paper work and/or electronic form for chart completion; ensures orders, history and physical, and consents are compliant.
  • Performs other duties as required.

Required Qualifications :
  • Call Center Experience- at least one year
  • Good communication skills
  • Able to answer multi line phones
  • Able to work in a fast paced environment
Shannon Steed
Apex Staffing, Inc.

Please contact me with any questions:

Email:
shannon@apexstaffing.net

Phone:
501-801-7626
Fax:
501-232-2812
or
this job portal is powered by CATS