Medical Billing, Coding and Accounts Receivable

Location: Little Rock, AR
Date Posted: 07-12-2018
Responsible for ensuring all insurance claims are resolved by the insurance company in a timely manner by reviewing outstanding insurance claims prior to patient billing. This includes the monthly billing of all accounts from the previous month, follow-up on billing to ensure receipt by payers, resolving outstanding balances with payers to ensure all payments are received timely and correctly, filing of co-insurance accounts to appropriate payers, tracking of cash collected for payers, and documenting all activities in appropriate systems.
 
Accountabilities:
  1. Follows department collection guidelines and procedures for outstanding patient and insurance balances related to specific physicians
  2. Communicates with patients, insurance carriers and other outside entities in a professional manner.  Identifies solutions and responds professionally to patient concerns, i.e., pleasant tone of voice, courteous language, etc.  Uses appropriate grammar and demonstrates tact and diplomacy in patient interactions, by phone and in person.  Diffuses negative situations with patients and maintains a pleasant and professional tone during stressful circumstances and heavy workload
  3. Communicates with staff members in a professional, pleasant manner.  Shares information relevant to work, no gossiping or disparaging remarks, accepts work without complaint or provides reasons why assignment is unmanageable, asks and answers questions related to improving department performance
 
Education, Experience, and Certification/Licensure Required:
  • High School Diploma or equivalent required with a minimum of two years of medical billing experience.
  • Candidates must be able to work with high volume of work while maintaining attention to detail and accuracy and demonstrate excellent oral and written communication skills.
  • Computer skills required to operate practice management system (i.e., use Electronic Medical Records, Window operating system, conduct Internet searches, communicate by email, etc.)
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