Medical Receptionist

Location: Little Rock, Arkansas
Date Posted: 09-10-2018
Medical Receptionist - Full Time Early Clinic Hours (6:30am - 3:30pm)

  • Answer phones quickly and courteously, using approved telephone techniques and etiquette.
  • Must demonstrate receptionist experience or ability to manage incoming phones for a large clinic environment
  • Register patients by obtaining patient demographics and other information, schedule appointments by following physician preferences using the EMR.
  • Explain insurance contracts and payment policies to patients.
  • Greet and check-in patients, using the physician EMR.
  • Obtain patient demographic and insurance information, and enter into the physician practice EMR.
  • Verify demographic information for all patients
  • Collect patient co-pays, deductibles and payments for services, strictly following the practice's payment policies. 
  • Perform clerical duties (e.g., photocopying, scanning, filing, typing, forms, mailing, faxing, etc.) 
  • Perform patient call backs as requested by Manager and/or Physician
  • Reminder calls to patients regarding follow up office visits and scheduled appointments
  • Basic computer skills are required
  • Must be able to use computer-based e-mail system and Electronic Medical Record (EMR)
  • Must be able to us word processing (MS Word) and spreadsheet (MS Excel)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • High school diploma or general education degree (GED).
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