High-end retail office in Saline County looking for a Customer Service and Front Office Rep. The successful candidate for this role will develop a strong command of the company’s customer service policies, be well-trained in product knowledge, be able to manage a fast-paced environment, and be a team player.

MUST work on Saturdays. Monday through Saturday with a day off during the week.
Hours: 9 am - 6 pm Salary: $26,000 - $28,000
 
Primary Responsibilities:

• Liaison between the sales team, customers and internal departments
• Interact with the sales team to ensure customer order accuracy
• Handle incoming requests from customers and ensure issues are resolved professionally, promptly and in a timely manner
• Generate and track customer invoices including: payment, identify and follow-up on delinquent accounts, notify/update the department manager on problem accounts
• Provide back-up support when other team members are out of the office

• 3+ years proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Extreme attention to details
• Ability to multi-task, prioritize, and manage time effectively
• Advanced Computer skills
• High school degree or GED