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Patient Coordinator

Hot Springs Village, Arkansas
We are looking for a candidate with an energetic personality who is enthusiastic, professional and is a team player. Applicant must have a commitment to customer service and have excellent computer skills.
Monday through Friday 8:30am - 4:30pm
 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Ensure that current patients’ needs are met in a timely manner.
  • Recognize and capitalize on sales opportunities through various mediums (walk-ins, customer referrals, telephone inquiries, retention practices, etc.).
  • Conduct effective telephone follow up to reschedule “no shows” and cancellations according to procedures.
  • Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning functions dependent upon requirements.
  • Maintain a high level of professionalism when completing the duties and responsibilities of the Patient Coordinator.
  • Act as a liaison with physicians’ offices to maximize referrals.

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