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Medical Front Desk

North Little Rock, Arkansas
JOB DUTIES:
  • Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs
  • Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
  • Provide patients with intake and new patient forms as well as copies of office policies and legally required documents
  • Process payments from patients for co-pays and uninsured visits
  • Schedule appointments for new and recurring patients based on Physician and PA/NP availability
  • Maintain hard copy patient records as well as the files stored in our EHR
  • Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
  • Provide patients with support and guidance as needed
EDUCATION:
High school diploma or equivalent.

EXPERIENCE:
1. One-year work experience in a medical office setting.
2. Knowledge of medical terminology.
3. Word processing and computer experience.

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