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Home Care Scheduler

Little Rock, Arkansas · Healthcare
Local company looking to hire full-time Scheduling Coordinator to manage the scheduling services to provide the best home care to senior patients. Are you an honest, hard-working individual who is driven to help others? Are you looking to work for a company where your hard work and dedication doesn't go unnoticed? If so, keep reading!

Position Responsibilities:
  • Oversees and coordinates the delivery of services by scheduling caregivers to provide services in the living environment of the client;
  • Utilizes client authorizations to determine the amount and types of services to be delivered
  • Monitors delivered services in comparison to the client authorization to ensure services are delivered as authorized by the appropriate state agency or its designee
  • Manages the coordination of care based upon the needs of the client, employee qualifications and plan of care or treatment and documents any deviation from the established care plan
  • Responds quickly to emergent scheduling issues, problem-solving to ensure clients’ needs are met
  • Informs Care Supervisor of caregiver performance/attendance issues, changes in client condition, care plans or schedule
  • Provides information to the on-call staff as necessary and directed by the Supervisor/Manager of the division
  • Represents the company in a courteous, professional manner
  • Knowledgeable of the requirements of the Federal, State and local laws and regulations related to the provision of home care services
  • Complies with HIPAA Policies and maintains confidentiality of information relating to the patient and family.

Education and Experience Requirements:
  • High School diploma or equivalent
  • Minimum one (1) year experience working with the elderly, disabled or infirmed
  • Minimum one (1) year experience in general office setting preferred
  • Minimum one (1) year experience scheduling preferred

Schedule and Benefits:
Monday through Friday 8:30am - 4:30pm
Occasional rotation with on-call phone (on call hours 4:30pm-8:30pm)
Dental benefits are offered as well as, paid time off, major holidays and 401K with match!
 

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