Great family-owned office technology company seeking a professional Front Office Coordinator to provide amazing customer service, manage incoming calls and coordinate all customer orders.
- Present yourself and company professionally, by phone, in person, or any form of communication.
- Answer incoming phone calls and greet visitors.
- Monitor customer account needs throughout each day and enter necessary orders in system.
- Create service/supply ticket as needed from phone calls, emails, and/or web site requests.
- Create sales paperwork as directed and scan tickets.
- Enter credit card payments and sales information.
- Create customer thank you letters.
- Mail out invoices as necessary.
- Fulfill all supply tickets. Scan fulfilled supply tickets.
- Assist with any other tasks/projects as requested by staff.
- High School Diploma or Equivalent
- 2+ years business office experience
- Invoicing and Billing experience a plus