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Front Office Coordinator

Little Rock, Arkansas · Administrative
Great family-owned office technology company seeking a professional Front Office Coordinator to provide amazing customer service, manage incoming calls and coordinate all customer orders.
 
Job Duties:
  • Present yourself and company professionally, by phone, in person, or any form of communication.
  • Answer incoming phone calls and greet visitors.
  • Monitor customer account needs throughout each day and enter necessary orders in system.
  • Create service/supply ticket as needed from phone calls, emails, and/or web site requests.
  • Create sales paperwork as directed and scan tickets.
  • Enter credit card payments and sales information.
  • Create customer thank you letters.
  • Mail out invoices as necessary.
  • Fulfill all supply tickets. Scan fulfilled supply tickets.
  • Assist with any other tasks/projects as requested by staff.
Requirements:
  • High School Diploma or Equivalent
  • 2+ years business office experience
  • Invoicing and Billing experience a plus
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