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Medical Intake Coordinator

Little Rock, AR · Healthcare

Essential Functions

  • Effectively communicates patient/referral information to appropriate clinical staff.
  • Obtains demographic and clinical information from clients, physicians office and other referral sources to compile referrals.
  • Coordinates communication of referral information with Central Intake Nurses.
  • Triages incoming calls and messages from referral sources, etc. Relays messages as appropriate or transfer to voice mailbox.
  • Coordinator must exercise discrimination and diplomacy on obtaining information from callers for persons not immediately available.
  • Provides general information about clinical and procedural services to patient family, and other referral sources as needed.
  • Provides necessary instructions and direction regarding appointments and/or follow-up care as noted by the provider.
  • Calculates patient cost/share liability and attempts to collect outstanding balance via phone within 78 hours prior to the date of service.
  • Attends and participates in workshops, continuing educational programs, seminars, etc. to keep abreast of current departmental changes.
  • Disseminate patient data to appropriate PCM, field clinicians, or sales representative, in applicable markets.
  • All other duties as assigned.

More Openings

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Certified Medical Assistant
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