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Legal Intake Specialist

Little Rock, AR · Legal
Premier Arkansas law firm hiring a Legal Intake Specialist to be the first point of contact for all potential new clients. We are a looking for a can-do attitude and excellent communication skills to create a great first impression!

Job Responsibilities :
  • Answer inbound calls in multi-location practice
  • Perform outbound calls to potential clients and follow-up
  • Create and field intake files
  • Collect and record information from potential clients
  • Open new cases in case management software
  • Assist in various administrative tasks including, but not limited to: Filing, faxing, sorting, and delivering mail to appropriate team members
Job Requirement:
  • Previous heavy-volume inbound customer service experience
  • The ability to work under pressure, use sound judgement, and seek solution to potential problems
  • Strong knowledge of MS Office
  • Type a minimum of 55 words per minute
  • Ability to work flexible hours if needed
  • Previous legal experience, medical terminology and bilingual a huge plus!

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