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Medical Front Desk

Little Rock, AR · Healthcare

Responsibilities:

  • Welcomes patients and visitors to the office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
  • Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. 
  • Retrieves patient files from cabinet, checks for correct sequence of papers, inserts new patient record forms, and places files in sequence for physician examination or treatment.
  • Assists patients with insurance papers and basic billing questions.

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