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Front Desk Manager
Springdale, AR · LegalPremier Arkansas law firm looking for a high energy, friendly professional to coordinate the front desk area of a fast-paced, heavy call volume office.
Job Responsibilities:
Job Responsibilities:
- Greet visitors and answer multi-line phones
- Set up conference room for meetings
- Oversee a list of clients to contact daily regarding documentation that needs to be completed
- Handle on average 80 out bound and inbound calls
- Outbound dialing will consist of follow up to customers' accounts, account verification, completion of necessary paperwork and detailed research
- Inbound calls will consist of answering questions from customers related to their transfer
- Provide preliminary legal and administrative support to attorneys and staff
Job Requirements:
- High School Diploma
- At least 2 years of customer service experience
- Previous legal experience preferred
- Ability to work in a fast paced environment
- Excellent computer and typing skills
- Ability to maintain knowledge of law firm policies and procedures
- The urgency to provide exceptional customer service
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