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Inside Sales Specialist

Little Rock, AR
Entry-level position in an inside sales environment with room for advancement. Monday through Friday 8am - 5pm. 

• The Inside Sales Representative is responsible for the proactive inside telephone or email sales with the objective of increased profitable sales
• Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base
• Processes telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
• Assists outside sales personnel by processing priority transactions
• Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
• Prospect for new accounts within a specified geographical territory
• Manage a defined customer base and establish and maintain customer relationships
• Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences
• Close orders and resolve customer issues promptly using root-cause analysis

• High school diploma or GED
• 2+ years of customer service, sales, or electrical experience
• Basic/intermediate electrical product and application knowledge essential
• Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs

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