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Legal Collections Specialist

Little Rock, AR · Legal

About the Opportunity:
Growing West Little Rock law firm is seeking a full-time professional Legal Collections Specialist to support clients with debt recovery while navigating legal and compliance standards. This is a great opportunity for a driven individual to work in a fast-paced legal environment with significant client interaction.


Essential Job Functions:

  • Effectively manage and collect on a portfolio of accounts as they move through the legal process

  • Evaluate each customer’s financial situation to negotiate payment arrangements in alignment with client goals

  • Maintain up-to-date knowledge of legal collections practices, including applicable rules and procedures

  • Ensure strict adherence to FDCPA and other federal and state compliance regulations

  • Consistently meet quality and performance standards set by the firm and our clients


Qualifications:

  • High school diploma or GED required

  • Minimum of 2 years’ experience in collections, banking, or financial services

  • Strong negotiation skills and the ability to work with confidence and initiative

  • Excellent verbal and written communication skills

  • Ability to analyze, problem-solve, prioritize, and multi-task effectively

  • Proficiency in computer systems with the ability to learn new software and platforms

  • Must successfully pass a background check, credit check, and drug screening


Why You’ll Love Working With Us:

  • 💼 100% Employer-Paid Employee Health Insurance

  • 👖 Casual Dress Code – Every day is jeans day!

  • 📈 Plenty of Room for Growth in a supportive environment

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